Terms and refunds

Last updated 12 November 2026

The short version: the semester pass is A$49 every six months and renews until you cancel. You can cancel any time in two clicks and keep the pass until the end of the six months you've paid for. If something's wrong, email us and we'll make it right.

Who we are

Excel Excelsior (excelexcelsior.com) is operated by Megeve Holdings Pty Ltd (ABN 92 698 150 168), an Australian company run by George. Megeve Holdings is the business you pay and the one your Australian Consumer Law rights are with. You can reach us at hello@excelexcelsior.com.

What the pass gives you

Every lesson on the site, including ones we add while your pass is active, for as long as you have the pass.
The pass is for you alone. Please don't share your account.
Lesson 1 needs no account, and some lessons are free with an account. You don't need the pass for those.

Price and payment

The pass costs A$49 for six months, in Australian dollars. That's the whole price: any GST is included and there are no card surcharges or other fees.
Payments are handled by Stripe. We never see or store your card details.
A discount code, if you have one, comes off your first payment only. Renewals are at the full price.
If we ever change the price, we'll email you at least 30 days before it applies to your next renewal, so you can cancel first if you'd rather.

Renewal and cancelling

The pass renews automatically every six months until you cancel. Stripe emails you a reminder before each renewal.
To cancel, log in, open your account and choose "Manage your pass". You don't have to contact anyone.
When you cancel, you won't be charged again, and you keep the pass until the end of the six months you've already paid for.
If a renewal payment fails, Stripe will try again for a short while. If it doesn't go through, the pass ends at the end of the period you'd paid for. Your account, free lessons and points stay.

Refunds

Your rights under Australian Consumer Law. Our service comes with guarantees that can't be excluded. If the pass has a major problem (for example, it doesn't work or isn't as described), you're entitled to a refund for the unused part, or to cancel. For a smaller problem, we'll fix it within a reasonable time, and if we don't, you can ask for a refund.
Before each renewal, Stripe emails you a reminder 7 days ahead, so you can cancel first if you no longer need the pass. Cancelling stops every future charge.
To ask for a refund, email hello@excelexcelsior.com from the address you signed up with. Refunds go back to the card you paid with.

Your account and data

We keep your email address, your lesson progress, and a reference to your Stripe customer record, so you can log in, keep your points and manage your pass. We don't sell your details. We'll only email you about your account, or about the site if you've asked us to. Our privacy page has the details.

Changes to the site

We'll keep improving the lessons, which sometimes means changing or replacing one. If we ever stop offering the pass, we'll refund the unused part of your current period.

Questions

Email hello@excelexcelsior.com. A real person reads it.